FREQUENTLY ASKED QUESTIONS

Key Element products can benefit all skin types, but were specifically formulated for skin affected by hormonal changes. This mostly affects  women in their 40's and 50's, who are approaching or already going through perimenopause and menopause.

There are two major points of differentiation that make Mature Skin Rescue Kit unique.

1) It's the only skincare solution on the market that treats skin aging as part of the general aging process in the body. It  targets both, signs of aging and specific functions in the body that are responsible for repairing and maintaining healthy skin in the long term.

2) Our proprietary breakthrough anti-aging ingredient Agixen® is not available in any other treatment. 

You will notice immediate improvement in the look and feel of your skin. More profound results that come from improved function* may take anywhere from 30 to 90 days, depending on your age and the condition of your skin.

Absolutely. You can use Key Element products, including the Mature Skin Rescue Kit in conjunction with any other skincare products. 

The Mature Skin Rescue Kit is specifically formulated for women over 40, who experience accelerated skin aging due to hormonal changes. The benefits of the Mature Skin Rescue Kit are especially useful for women who are going trough menopause and perimenopause. 

Absolutely! Our products are formulated to be extra powerful, yet soothing for even the most sensitive skin. We optimize each ingredient for better absorption and more gentle action. For example, Vitamin C is a powerful skincare ingredient, but it may irritate sensitive skin. Instead of a regular Vitamin C we use a precursor, which turns into Vitamin C when it's already inside your skin. As a result, you get full power of Vitamin C without the harshness. 

It all depends on what kind of results you're looking for. Each product is powerful on its own and add a new anti-aging dimension to your existing skincare routine. For maximum results, we recommend the Mature Skin Rescue Kit. 

Noir has additional repair and mild exfoliating action. Because of this Noir is an ideal candidate for your evening routine, when you need to remove remnants of make up and any impurities that settle on your skin throughout the day. If you're using the Mature Skin Rescue Kit, apply Blanc in the morning and Noir in the evening. This is because as hormonal changes make the skin thinner, even mild exfoliation should be limited to once a day.

No. Key Element Ultimate Anti-Aging Serums double as eye serums.

No. All Key Element products are fragrance-free.

No. Key Element offers an advanced technique that promotes your own stem cells to rejuvenate your skin.* Learn more here

No. Our products do not contain hormones. Key Element products re designed to promote hormonal balance by empowering your own hormonal function.* You can learn more here

No.

No.

It depends on the shipping option you’ve selected. Our standard shipping time may take up to 7 business days. Please use your tracking information to follow the status of your order.

Purchases over $100 include free shipping and returns. If you are purchasing a 60 or 90-day Mature Skin Rescue Kit, you can only use a 30-day supply risk-free, and must return the remaining supplies unopened in order to quality for a full refund. The unused product must be returned in its original condition. Only one (1) refund per person/household will be processed.

Purchases under $100 are covered under our standard 30-day Money Back Guarantee. 

Simply request a refund via within 30 days of the purchase via email or phone. We will issue a full refund of the purchase price (less S&H). You won’t need to return anything to us.

For detailed information please see Key Element Terms and Conditions.